Kimaya Crolla-Younger

Awaken Deeper

Session Information / Privacy Policy

Welcome! Please contact me via email in the first instance to discuss your session; because I work with a range of modalities, it is useful if you say something about what has led you to wanting to work with me, and what you would like to address or learn about in terms of session work. 

A one hour coaching session is £80 (Concession £60). To confirm your session time a 50% deposit, via bank transfer is required for the first session booked with me.

Cancellation Policy 

Please note that I have a cancellation policy. If you book a session and cancel it within 7 days of the session date, I will charge you for the session if I am unable to find someone else to fill that session time. This is in line with many conventional psychotherapists..

Sessions are generally in London, or via Skype .

Privacy Policy

This privacy policy governs the manner in which Kimaya Crolla-Younger uses, maintains and discloses information collected from clients using her coaching, guiding, supervision and facilitation services. This privacy policy applies to the practice, website and services offered by Kimaya Crolla-Younger, online, in person on a one to one basis, or in a group setting.

How did you join this list in the first place?

Consent was obtained when you either attended a workshop and I asked “Do you want to stay in touch by joining my mailing list?” and wrote your email on a sheet, or by visiting my website and completing the sign up box on the Home page.

How do I obtain consent to email you my newsletter and marketing information?

Consent was obtained when you either attended a workshop and I asked “Do you want to stay in touch by joining my mailing list?” and wrote your email on a sheet, or by visiting my website and completing the sign up box on the Home page. The only information obtained was your email address, and this is stored in Mailchimp, a marketing automation platform and an email marketing service.

Personal Information I collect to work with me on a transformative basis:

  • Preferred contact number
  • Counselling History
  • Conditions relevant to the context you are seeking to work with
  • Medications
  • Specific information that you feel important to share with me

How I store information:

Personal Information I collect to go on my Mailchimp Mailing List:

  • Email Address

Do I Take Notes?

I do not make session notes as a general rule. If you are engaging with a specific transformational process, where we will be meeting on-line to have a feedback session, my handwritten notes are kept separate in a locked cabinet.

Third party websites: Clients may find content on my website that link to the sites of other third parties. I do not control these sites which have a link to mine and I am not responsible for how they collect, store or use information.

Documents Held:

  • Contract/Assessment/Intake Form: sent by email (client is issued with a copy at commencement of session(s) – can also be completed on paper. Privacy statement signed by client. (client is issued with a copy at commencement of counselling & copy held by the counsellor for reference.) 

How I may share your personal information:

  • Supervision: I attend periodical clinical supervision to ensure my practice remains safe & ethical. Session details may be shared with my Supervisor, but no details which would identify.   

  • Emergencies: If your health is in jeopardy I may share your details with a healthcare service such as your GP or Mental Health Crisis Team.              

Erasing your information: All electronic enquiries are erased after 3 months. All texts & contact numbers are erased 3 months following the cessation of therapy.                                                                

Your Rights:

  • Right to be Forgotten: You have the right to ask me to erase any information that I hold about you. This includes your personal information that is no longer relevant to original purposes, or if you wish to withdraw consent. In all cases and when considering such requests, these rights are obligatory unless it’s information that I have a legal obligation to retain.

  • Data Portability: As the client, you have the right to receive your personal information which you previously provided, also you have the right to transfer that information to another party. For the purposes of the General Data Protection Regulations (GDPR) 2018, the data “controller” is Kimaya Crolla-Younger   May 2018  


You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see my Cookie Policy below.

Cookie Policy

What are cookies?

A “cookie” is a piece of information that is stored on your computer’s hard drive, and which records how you move your way around a website so that, when you revisit that website, it can present tailored options based on the information stored about your last visit. Cookies can also be used to analyse traffic and for advertising and marketing purposes. We do not make use of cookies to collect any private or personally identifiable information.

Cookies contain random strings of characters alongside minimal information about the state and session of the website – which in no way collects or discloses any personal information about you as a visitor. Cookies are used by nearly all websites and do not harm your system.

If you want to check or change what types of cookies you accept, this can usually be altered within your browser settings. You can block cookies at any time by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit

Like most websites, we make use of analytics software in order to help us understand the trends in popularity of our website and of different sections. We make no use of personally identifiable information in any of the statistical reports we use from this package. We use an analytics package called Google Analytics who provide details of their privacy policy on the Google website. To opt out of being tracked by Google Analytics across all websites visit

Types of cookies

Cookies are either:

– Session cookies: these are only stored on your computer during your web session and are automatically deleted when you close your browser – they usually store an anonymous session ID allowing you to browse a website without having to log in to each page but they do not collect any personal data from your computer; or

– Persistent cookies: a persistent cookie is stored as a file on your computer and it remains there when you close your web browser. The cookie can be read by the website that created it when you visit that website again. [We use persistent cookies for Google Analytics.]

Cookies can also be categorised as follows:

– Strictly necessary cookies: these cookies are essential to enable you to use the website effectively, such as when buying a product and / or service, and therefore cannot be turned off. Without these cookies, the services available to you on our website cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet.

– Performance cookies: these cookies enable us to monitor and improve the performance of our website. For example, they allow us to count visits, identify traffic sources and see which parts of the site are most popular.

– Functionality cookies: these cookies allow our website to remember choices you make and provide enhanced features. For instance, we may be able to provide you with news or updates relevant to the services you use. They may also be used to provide services you have requested such as viewing a video or commenting on a blog. The information these cookies collect is usually anonymised.


Cookies on this website

In compliance with EU legislation, the following list details cookies used on this web site:

  • catAccCookies – used to store whether you have agreed to receive cookies. Persistent for one year.

  • Necessary cookies – these enable core functionality. The website cannot function properly without these cookies, and can only be disabled by changing your browser preferences.

  • Google Analytics (1P_JAR, APISID, HSID, NID, SAPISID, SID, SIDCC, SSID _utma, SSID _utmb, SSID _utmc, SSID_utmz) – these are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Expiration time from 10 minutes to 2 years. You can read the full Google Analytics privacy policy at:

  • Third Party Cookies (YouTube, Facebook, Twitter, LinkedIn) – these third parties may use cookies, over which we have no control. These cookies are analytical/performance cookies or social sharing plugins, to allow you to share certain pages of our website on social media, and are stored by the third party.